Privacy Policy

Effective Date: March 5, 2026

Welcome to Level 5 Fitness. We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, level5fitness.com, or engage with our fitness and franchise services.

1. Information We Collect

We collect information that helps us provide a personalized fitness experience and process franchise inquiries:

Contact Data: Name, email address, phone number, and mailing address (provided via contact or franchise forms).
Fitness & Health Data: Information regarding your fitness goals, physical activity levels, or health interests provided during session bookings.
Franchise Applicant Data: Financial qualifications and professional background information provided by potential franchisees.
Technical Data: IP address, browser type, and usage patterns collected via cookies to optimize site performance.

2. How We Use Your Information

Level 5 Fitness uses your data to:

Schedule and manage your 45-minute functional training sessions.
Process and respond to franchise ownership inquiries.
Send updates regarding new locations, fitness tips, and promotional offers.
Improve our facility operations and website user experience.

3. The 5 Pillars of Data Protection

In alignment with our 5 Aspects of Fitness, we treat your data security with the same discipline we apply to training:

Transparency: We are clear about what we track.
Purpose: We only collect what is necessary for your fitness journey.
Security: We use industry-standard encryption to protect your records.
Control: You have the right to request your data be updated or deleted.
Compliance: We adhere to local and federal privacy regulations.

4. Third-Party Services

We may share information with trusted partners to facilitate our services, such as:

Fitness tracking and heart-rate monitoring software providers.
Payment processors for membership dues.
Email marketing platforms for gym updates.

We never sell your personal information to third-party telemarketers.

5. Contact Us

If you have questions about this policy or wish to exercise your data rights, please contact our headquarters:

Level 5 Fitness
1524 W. Flagler St., Miami, FL 33135
Phone: 866-585-5348 (866-LVL-5FIT)
Email: info@level5fitness.com